FAQ
Questions about our products?
Contact us.Become a Customer
What is Nestlé Professional?
Nestlé Professional provides a complete continuum of brands and programs to satisfy the diverse and ever-shifting needs of Food Service operators and their customers. Whether you are a hotel looking to serve Starbucks products across all dining experiences or a single location restaurant, we have products that can bring the Starbucks experience to your business.
How can I become a Nestlé Professional customer?
To help us determine if Nestlé Professional will fit the needs of your business please fill out our Become A Customer form. Once we review your information, someone from our team will be in contact.
Website Registration
What information do I need to provide to register my account online?
Registration is quick and easy. All you need is your email address, account number, and your account's primary ship-to postal code.
After registering, you will be sent a confirmation email to validate your account. This email will usually arrive within 10 minutes of signing up. Once you’ve validated your information, you will be registered and able to view all the content on our website.
If you cannot find the confirmation email in your inbox, try checking your junk mail to ensure it was properly delivered by your email provider. In the event that you don’t receive an email at all, please contact our Inside Sales Team at 1-844-221-2232 for assistance.
Who from my business will need access to this website?
Everyone at your business who will be responsible for working with our products should have access to Nestlé Professional. There is no limit to the number of people who can register, but by registering they will have the ability to review content such as recipes and training materials on behalf of your business.
Can I order product, supplies and point of sale materials from this website?
Not yet, but we are working toward having this available to Canadian customers.
Why isn't the website loading properly on my computer?
You may be using a browser that is not optimal for the Nestlé Professional website experience. We recommend Chrome, Firefox or Safari.
I am an Office Coffee provider. Should I register for this website?
Yes. We’re working on content tailored specifically for Canadian operations that will be on the Nestlé Professional website soon. When you register your account, you’ll have full visibility to all of our current promotions and programs, so you can offer the same engaging flavours and experiences to your office coffee customers.
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